Jumat, 31 Juli 2009

Quick warning about Carolyn New York

EDIT: I'm bumping this to the top of the page because I think it's pretty important. Please read if you are thinking of ordering from Carolyn New York. Buyer beware!

Since the topic of Carolyn New York has come up recently, I thought it might be a good idea to address it here.

It appears that Carolyn New York is no longer in business. I personally called all of their listed phone numbers and they are out of service. There was no response via fax, and there has been no response via email (not that they ever answered my emails before).

There have been reports of people ordering from the website, having their credit card charged and the order never shipped. Since the company phone numbers no longer work, the fax goes to nowhere and no one is responding to emails, there is no way to have Carolyn New York either ship or cancel the order so it must be resolved through your credit card company.

Also, they do not have a new website. The Carolyn New York Colors dot com website is the old website- the last update in the news section is from 2008.

If I am ever able to contact the company and it turns out they were all on a (very) extended vacation and now they're back, I'll be sure to update. But, for now, even though it hasn't been confirmed by someone who works/worked there, it seems they're kaput. No phone, no fax, no email, no shipment of orders.... It doesn't bode well.

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